Land & Architectural Survey Blog

How to Access the Planning Portal Durham: A Step-by-Step Guide

Written by

Bhavesh Ramburn

in

Getting Started with the Planning Portal Durham

Are you looking for a streamlined way to access planning information and submit applications in Durham? The Planning Portal Durham is a digital platform designed to simplify the planning process, and with this step-by-step guide, you’ll learn how to access and navigate it with ease.

In this article, we’ll walk you through the process of accessing the Planning Portal Durham, creating an account, and exploring its features. Whether you’re a developer, local authority, or a member of the public, this guide will help you get started with using the portal to submit applications, track progress, and stay up-to-date on planning developments in Durham. By understanding how to access the Planning Portal Durham, you’ll be able to tap into a wealth of planning information and resources, making it easier to navigate the planning process.

“Getting Started with Planning Portal Durham” that meets the requirements:

Getting Started with Planning Portal Durham

Now that you understand the importance of the Planning Portal Durham as a digital platform for planning information and applications, it’s time to dive in and explore how to access and navigate it. In this section, we’ll guide you through the steps to access the portal, create an account, and start exploring its features. You’ll learn how to use the user-friendly interface, navigate the top navigation menu, and discover the benefits of using the portal for submitting applications, tracking progress, and staying up-to-date on planning developments in Durham.

Understanding the Planning Portal Durham

The Planning Portal Durham is a digital platform that allows users to access planning information and submit applications. This one-stop-shop provides a user-friendly interface for easy navigation and access to planning data, making it an essential tool for developers, local authorities, and the public to stay updated on planning developments.

What is the Planning Portal Durham?

The Planning Portal Durham is an online platform that streamlines the planning process by providing a central location for planning information and applications. It is designed to reduce processing times, improve transparency, and increase efficiency for all stakeholders involved in the planning process.

Benefits of Using the Planning Portal Durham

Using the Planning Portal Durham provides a range of benefits, including:

  • Reduced processing times: The portal’s online application process allows users to submit applications quickly and efficiently, reducing the time it takes for applications to be processed.
  • Improved transparency: The portal provides a clear and transparent view of the planning process, allowing users to track the progress of their applications and stay informed about decision outcomes.
  • Increased efficiency: The portal’s online tools and resources enable users to complete applications and track progress more efficiently, reducing the administrative burden on local authorities.

Key Features of the Planning Portal Durham

The Planning Portal Durham offers a range of key features, including:

  • User-friendly interface: The portal is designed to be easy to use, with a simple and intuitive interface that allows users to navigate and access planning information quickly.
  • Online application process: Users can submit applications online, reducing the time and effort required to complete the planning process.
  • Tracking and monitoring: Users can track the progress of their applications and receive updates on decision outcomes via email or text message.

Accessing the Planning Portal Durham

To access the Planning Portal Durham, users need to create an account or log in if they already have one. The portal can be accessed through the website or mobile app, depending on the user’s preference. For more information on accessing the portal, please see the section on Accessing the Planning Portal Durham.

References:

Accessing the Planning Portal Durham: A Step-by-Step Guide

To get started with using the Planning Portal Durham, you need to access the platform. The portal offers various ways to access its features, and in this section, we will guide you through the process.

Creating or Logging into Your Account

Before you can access the Planning Portal Durham, you need to create an account or log in if you already have one. This will give you a secure and personalized way to manage your planning information and applications. The portal will guide you through the registration process, which involves providing basic information and creating a password. If you have forgotten your password, click on the “Forgot Password” link and follow the instructions to reset it.

Accessing the Portal through the Website or Mobile App

Once you have created your account, you can access the Planning Portal Durham through the website or mobile app. The portal can be accessed through the website www.planningportal.gov.uk or through the mobile app, which is available for download on Apple and Android devices. The mobile app provides a convenient and accessible way to access the portal on-the-go, allowing you to manage your planning information and applications anywhere, anytime.

Download the mobile app for iOS Download the mobile app for Android Visit the website

Conclusion

Accessing the Planning Portal Durham is the first step to exploring and managing your planning information and applications. By following the steps outlined above, you can create an account, log in, and access the portal through the website or mobile app. Whether you are a developer, local authority, or a member of the public, the Planning Portal Durham offers a user-friendly interface and a range of benefits, including reduced processing times, improved transparency, and increased efficiency.

Navigating the Planning Portal Durham

Step 1: Accessing the Navigation Menu

Once you have logged in to the Planning Portal Durham, you can navigate the portal using the top navigation menu or the search function. The top navigation menu is a crucial feature that provides access to various sections, including planning applications, decisions, and policies. This menu is designed to be user-friendly, allowing you to easily access the specific information you need.

Step 2: Understanding the Planning Portal’s Navigation Menu

The top navigation menu provides a seamless way to access various sections of the portal. Some of the key sections include:

  • Planning Applications: This section allows you to view and search for planning applications, including submitted applications, decided applications, and applications that require a decision.
  • Planning Decisions: This section provides access to planning decisions, including decisions made by the local planning authority and other relevant decisions.
  • Policies: This section contains planning policies, including adopted policies and emerging policies.

Step 3: Using the Search Function

In addition to the navigation menu, the Planning Portal Durham also provides a search function that allows you to search for specific planning information, including applications, decisions, and policies. The search function is a powerful tool that enables you to:

  • Search for planning applications by location, application type, and decision status.
  • Search for planning decisions by location, decision type, and decision date.
  • Search for policies by policy type and date.

You can use the advanced search function to filter your search results based on specific criteria, such as location and application type. This allows you to quickly find the information you need and reduce the risk of getting lost in a sea of irrelevant data.

Step 4: Accessing Tools and Resources

The Planning Portal Durham provides a range of tools and resources to help you navigate the planning process. These tools and resources include:

  • Guidance notes and example documents to help you complete application forms.
  • A range of FAQs and knowledge base articles to answer common questions.
  • A list of upcoming planning deadlines and key dates.

By utilizing the top navigation menu and search function, you can easily access the information you need to navigate the planning process. The Planning Portal Durham is designed to be user-friendly, and its tools and resources are intended to make the process as seamless as possible.

Searching for Planning Information on the Planning Portal Durham

Once you’ve successfully accessed the Planning Portal Durham, you’re ready to start searching for the information you need. In this section, we’ll walk you through how to find planning applications and decisions using the portal’s powerful search functions, making it easy to find the information you need quickly and efficiently. Whether you’re looking for planning applications, decisions, or need to understand the implications of a development, we’ll provide you with a step-by-step guide on how to use the Planning Portal Durham to access the planning information you require.

Searching for Planning Applications

Searching for planning applications on the Planning Portal Durham is a straightforward process that can be completed online or through the mobile app. The portal provides an efficient and user-friendly platform for accessing a wide range of planning information, making it easier to find what you’re looking for quickly and easily.

By Location, Application Type, and Decision Status

Users can search for planning applications by location, application type, and decision status using the search bar on the Planning Portal Durham website or mobile app.[^1] This can help users to narrow down their search and find applications that are relevant to them.

For example, a user searching for planning applications in Durham city center that have been submitted for an apartment block would be able to do so by specifying the location as “Durham city center” and the application type as “apartment block”. Similarly, users can search by decision status, such as “approved” or “rejected”, to see if their application has been made and if so, how it was resolved.

The search results will provide users with a range of information, including:

  • Application details: The results will provide details of the planning application, including the site address, the applicant name, and the application submission date.
  • Decision dates and outcomes: The results will also provide users with the decision date, outcome, and any decision comments or explanations.
  • Advanced search options: Users can use the advanced search function to filter the results by application type and decision status. This helps to refine the search and focus on specific applications and decision types.

Use of the Advanced Search Function

The Planning Portal Durham offers an advanced search function that allows users to refine their search using a range of criteria including:

  • Application type: Users can search by specific application types, such as commercial development, agricultural, or other types.
  • Decision status: Users can also search for specific decision types, including “approved”, “refused”, “withdrawn”, and others.

For example, users can select a specific decision status as part of the advanced search, allowing them to compare how decisions on similar plans are resolved across different council wards. Additionally, an “AND” option (i.e. selecting options on each level of classification at once), will greatly aid search effectiveness and also helps when considering more significant datasets like policy, policies in which decision outcomes.

By making these search facilities readily accessible online, more accurate decision outcomes are gained when choosing land use purposes as policy options for community stakeholders’ public forums discussion in regional conferences and decision makers meeting summits sessions nationwide as needed.
By taking full advantage of all resources accessible, land planning applications should not merely seek merely seek planning authorisation on how the current public decision has already provided with regard in its last previous evaluation that will still not become operational if necessary so will just continue having public hearings when all matters and any issue related land developments occur prior any kind to become law as long.

Searching for Planning Decisions

On the Planning Portal Durham, searching for planning decisions is a straightforward process that can be completed in a few simple steps. As a user, you can search for planning decisions by location, decision type, and decision date, making it easy to access the information you need.

By Location

To search for planning decisions by location, simply enter the name of the area or postcode in the search bar and select the relevant location from the drop-down list. You can also use the map view to search for planning decisions by clicking on the map and selecting the location of interest. This will display a list of all planning decisions related to that specific area.

By Decision Type

You can also search for planning decisions by decision type, such as permission for a specific type of development, or objection to a planning application. This feature allows you to filter your search results to find only the most relevant decisions.

By Decision Date

Another option is to search for planning decisions by decision date, which allows you to filter your search results to find decisions made within a specific date range. This feature is particularly useful if you need to identify decisions made within a particular timeframe.

Filtering Results

To further refine your search results, you can use the advanced search function to filter by specific criteria such as decision type and decision date. This feature allows you to narrow down your search results to find the most relevant decisions.

Viewing and Downloading Decision Documents

Once you have found the planning decision you’re interested in, you can view and download the decision documents, including reports and supporting information. This feature provides you with access to all the necessary information related to the planning decision, making it easier to understand the implications of the decision.

Understanding Planning Decisions

The Planning Portal Durham provides a range of tools and resources to help you understand planning decisions and their implications. This includes guidance notes, example documents, and other supplementary information. By utilizing these resources, you’ll be better equipped to interpret the planning decisions and make informed decisions related to planning developments.

References:
* Planning Portal Durham User Guide
* Durham County Council Planning Portal
* Planning Portal Guidance Notes

Note:

Submitting Planning Applications on the Planning Portal Durham

Navigating the process of submitting a planning application can be a complex and time-consuming task, but the Planning Portal Durham is here to guide you through it smoothly. In this section, we will cover the step-by-step process of creating a new planning application and tracking its progress through the Planning Portal Durham, providing you with a clear understanding of the application types, required information, and benefits of using the portal. By following these instructions, you can efficiently submit your application, receive real-time updates on its progress, and make informed decisions about your development project.

Creating a New Planning Application on the Planning Portal Durham

To create a new planning application on the Planning Portal Durham, follow these steps:

Step 1: Select the Relevant Application Type

Users can create a new planning application by selecting the relevant application type from the portal. The application type will determine the specific information required and the associated fees. The Planning Portal Durham provides a range of application types, including:

  • Householder applications
  • Full planning applications
  • List building applications
  • Certificate of lawfulness applications
  • And more

To select the relevant application type, users can follow the prompts on the portal or consult the Durham County Council’s website Durham County Council | Planning Portal.

Step 2: Enter the Required Information

Once the application type has been selected, users will need to enter the required information. This may include:

  • Application details, such as the address and description of the development
  • Site location and boundaries
  • Floor plans and elevations
  • Supporting documents, such as photographs and reports

The portal provides a range of tools and resources to help users complete the application form, including:

  • Guidance notes and example documents
  • Links to relevant policies and guidance
  • A calculator to help estimate application fees

Users can access these resources by clicking on the “Guidance” tab on the portal.

Step 3: Upload Supporting Documents

In addition to the application form, users will need to upload supporting documents, including:

  • Plans and elevations
  • Photographs and site plans
  • Reports and assessments
  • And other relevant information

The portal allows users to upload these documents in a variety of formats, including PDF, JPEG, and Word. Users can also add notes and comments to the documents to provide additional context.

Step 4: Review and Submit the Application

Once the application form and supporting documents have been completed, users can review and submit the application. The portal will prompt users to review the application details and confirm that all required information has been provided.

If the application is complete and accurate, users can submit it to the planning authority. The portal will provide a unique reference number and a copy of the submitted application.

Benefits of Creating a New Planning Application on the Planning Portal Durham

Creating a new planning application on the Planning Portal Durham provides a range of benefits, including:

  • Reduced processing times: The portal allows users to submit applications quickly and efficiently, reducing the time it takes for the planning authority to process the application.
  • Improved transparency: The portal provides a clear and transparent process for submitting and tracking planning applications.
  • Increased efficiency: The portal automates many of the processes involved in submitting and tracking planning applications, reducing the workload on planning authorities and speeding up the decision-making process.

By following these steps and using the tools and resources provided on the Planning Portal Durham, users can create a new planning application quickly and efficiently.

Tracking Planning Application Progress

Once you have submitted your planning application, it’s essential to track its progress to stay updated on the decision-making process. The Planning Portal Durham provides a user-friendly tracking function that allows you to monitor the status of your application and receive updates on decision outcomes.

Using the Tracking Function

To track the progress of your planning application, follow these steps:

  • Log in to your account on the Planning Portal Durham.
  • Click on the “Track an Application” tab on the top navigation menu.
  • Enter the application reference number or the site address to locate your application.
  • Click on the “Track” button to access the tracking function.

The tracking function provides a range of information, including:

  • Application status: The current stage of your application, such as “awaiting decision” or “decision made.”
  • Decision dates: The dates when decisions were made or are expected to be made.
  • Decision outcomes: The outcome of the decision, including approval, refusal, or modification.

Receiving Updates via Email or Text Message

To receive updates on application progress and decision outcomes via email or text message, follow these steps:

  • Log in to your account on the Planning Portal Durham.
  • Click on the “Notifications” tab on the top navigation menu.
  • Select the notification type (e.g., “Application Status Update” or “Decision Outcome”).
  • Enter your email address or mobile number to receive updates.

Viewing and Downloading Application Tracking Documents

To view and download application tracking documents, including reports and supporting information, follow these steps:

  • Log in to your account on the Planning Portal Durham.
  • Click on the “Track an Application” tab on the top navigation menu.
  • Enter the application reference number or the site address to locate your application.
  • Click on the “Documents” tab to access the application tracking documents.

By using the tracking function and receiving updates via email or text message, you can stay informed about the progress of your planning application and make informed decisions about your development project.

Additional Resources

For more information on tracking planning application progress on the Planning Portal Durham, refer to the following resources:

By following these steps and using the resources provided, you can effectively track the progress of your planning application and make informed decisions about your development project.

Troubleshooting Common Issues on the Planning Portal Durham

Resolving Issues with Ease: A Supportive Guide
The Planning Portal Durham is designed to provide a seamless user experience, but we know that occasional technical issues can arise. In this section, we’ll walk you through troubleshooting common login and application issues, providing expert guidance and support to help you get back on track. Whether you’re experiencing login difficulties or need assistance with your planning application, we’ve got you covered.

Troubleshooting Login Issues

If you’re experiencing login issues on the Planning Portal Durham, don’t worry! There are several steps you can take to troubleshoot the problem and get back to accessing the portal. Here are some helpful tips to get you started:

Check Your Account Details and Password

First and foremost, double-check your account details and password to ensure they are correct. If you’ve forgotten your password, you can use the [Forgot Password] feature (https://www.planningportal.co.uk/help/forgot-password) to reset it. If you’re still having trouble, try clearing your browser cache and cookies, and then log in again.

Utilize the Portal’s Recovery Tools

The Planning Portal Durham provides a range of tools and resources to help you recover your account details and password. These include:

  • The [Password Reset] feature (https://www.planningportal.co.uk/help/reset-password), which allows you to reset your password using a verification code sent to your email address.
  • The [Account Recovery] feature (https://www.planningportal.co.uk/help/recover-account), which helps you recover your account details and password.

Contact the Support Team for Assistance

If you’re still having trouble logging in, don’t hesitate to contact the Planning Portal Durham’s support team for assistance. They are available to provide expert advice and technical support to help you resolve your login issues. You can contact them via:

The support team is committed to providing a high level of service and will work with you to resolve your login issues as quickly as possible.

Receive Updates on Login Issue Resolutions

Once you’ve contacted the support team, you can receive updates on the progress of your login issue resolution via email or text message. This way, you’ll be kept informed of any developments and can stay up-to-date with the latest information.

By following these steps, you should be able to troubleshoot your login issues and gain access to the Planning Portal Durham. If you’re still having trouble, don’t hesitate to reach out to the support team for further assistance.

Troubleshooting Application Issues

When encountering issues with your planning application on the Planning Portal Durham, don’t worry! You can troubleshoot common problems by following these steps.

Checking Application Details and Supporting Documents

First, check your application details and supporting documents for any errors or omissions. Ensure that you have provided all the required information and documents, and that they are in the correct format. You can check the portal’s FAQs and guidance notes for more information.

If you’re still unsure, you can contact the portal’s support team for assistance. They can provide expert advice and technical support to help you resolve the issue. You can reach out to them via email or by calling their support hotline at [phone number].

Using Portal Resources to Resolve Issues

The Planning Portal Durham provides a range of tools and resources to help users resolve application issues. These include:

By utilizing these resources, you can quickly and easily resolve common application issues and get back on track with your planning submission.

Contacting the Support Team for Assistance

If you’re still experiencing issues after checking your application details and using the portal’s resources, don’t hesitate to contact the support team for assistance. They can provide expert advice and technical support to help you resolve the issue and ensure a smooth planning submission process.

To contact the support team, you can reach out to them via email or by calling their support hotline at [phone number]. They’ll be happy to assist you with any questions or concerns you may have.

By following these steps and utilizing the portal’s resources, you can troubleshoot common application issues and ensure a successful planning submission process on the Planning Portal Durham.

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