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How to Contact Leicester City Council: Phone Number and Other Useful Details

Written by

Bhavesh Ramburn

in

Calling Leicester City Council? Find out more about their secretive mechanisms to promote quality services in your neighbourhood. If you’re a resident of Leicester, you’re likely familiar with the Leicester City Council, the local government authority responsible for providing various services to the city’s residents. From education and social care to transportation and waste management, the council plays a crucial role in maintaining the city’s infrastructure and improving the quality of life for its citizens. But how do you contact Leicester City Council for various services and assistance? In this article, we’ll explore the council’s contact details, including their phone number, email addresses, and physical address, as well as alternative contact methods, such as online forms and in-person visits to the contact centre.

Introduction to Leicester City Council

The heart of a thriving city like Leicester beats strongly through the functions and services provided by its local authority, the Leicester City Council. As we delve into the fascinating world of how to contact the council, it’s essential to get a grasp of what they do and how they promote excellence in local governance. Calling Leicester City Council? Find out more about their secretive mechanisms to promote quality services in your neighbourhood.

Now, let’s get started with exploring who they are and the kind of services they offer.

Overview of Leicester City Council

Leicester City Council is a local government authority responsible for providing various services to the residents of Leicester. As the local authority, the council plays a crucial role in ensuring that the city’s residents have access to essential services, infrastructure, and community facilities.

At the heart of the council’s mission is a commitment to delivering excellent services and improving the quality of life for its citizens [Link to Leicester City Council’s website]. This commitment is reflected in the council’s efforts to promote economic growth, improve public health, and enhance the overall quality of life for Leicester’s residents.

In order to achieve its goals, the council operates from its main office located at 115 Charles Street, Leicester, LE1 4HB [Link to Google Maps for directions]. This address serves as the hub for council services and operations, where citizens can interact with council staff, access various facilities, and receive information on council services.

Key Services and Contact Details

Here is a brief overview of the council’s services and contact details:

  • Phone Number: You can contact Leicester City Council’s customer service team on 0116 253 5211 [Link to Council’s Contact Page]. This number is available for general enquiries, and you can also use it to get in touch with the council’s customer service team for assistance with various services.
  • Address: 115 Charles Street, Leicester, LE1 4HB [Link to Google Maps for directions]. If you need to contact the council in writing, you can send a letter to this address.

Frequently Asked Questions

Here are some frequently asked questions related to Leicester City Council:

  • What are the contact details for Leicester City Council’s planning department?
    • You can contact the council’s planning department through their website [Link to Leicester City Council’s Planning Department]. The planning department can provide information on planning policies, procedures, and applications.
  • How do I obtain a planning permission from Leicester City Council?
    • To obtain a planning permission from Leicester City Council, you will need to submit a planning application through the council’s online portal [Link to Leicester City Council’s Planning Portal]. You can also contact the council’s planning department for guidance on the application process.
  • Which council department handles planning permissions in Leicester?
    • The council’s planning department is responsible for handling planning permissions in Leicester [Link to Leicester City Council’s Planning Department]. The department can provide information on planning policies, procedures, and applications.

By providing this information, we aim to assist you in understanding the role and responsibilities of Leicester City Council and how to contact them for various services and assistance. If you have any further questions or concerns, please do not hesitate to contact us.

Council Services

Leicester City Council provides various essential services to its residents, making their lives easier and improving the overall quality of living in the city. Some of the key services offered by the council include:

  • Education Services: Leicester City Council provides education services that cater to the diverse needs of its residents, from primary to tertiary education. The council operates several schools and colleges in the city, offering a range of academic and vocational courses. 1
  • Social Care Services: The council’s social care services focus on supporting vulnerable members of the community, including the elderly, children, and adults with disabilities. These services range from residential care to day care, ensuring that residents receive the necessary support to live independently. 2
  • Transportation Services: Leicester City Council offers various transportation services, including public bus services and taxis, to help residents get around the city with ease. The council also provides parks and green spaces, promoting a healthy environment and lifestyle. 3
  • Waste Management Services: The council’s waste management services include collecting and disposing of waste, recycling, and providing facilities for residents to dispose of bulky waste items. 4

In addition to these services, the council also offers various benefits and support schemes for residents, including:

  • Council Tax Reduction: The council offers a council tax reduction scheme to eligible residents, helping them save money on their council tax bills. 5
  • Housing Benefit: The council provides housing benefit to residents who are struggling to pay their rent or mortgage. This benefit helps to alleviate financial pressure and ensures that residents have a stable place to live. 6

Overall, Leicester City Council plays a crucial role in maintaining the city’s infrastructure, providing essential services, and supporting its residents in various ways.

References:

Contacting Leicester City Council

A Guide to Getting in Touch with the Council

Now that you know the services offered by Leicester City Council, it’s time to learn how to contact them effectively. In this section, we’ll explore the council’s contact details, including their phone number, email addresses, and physical address. We’ll also cover alternative contact methods, such as online forms and in-person visits to the contact centre. Whether you need to discuss a general enquiry or obtain information about council services, such as planning permissions, we’ll guide you through the process of getting in touch with Leicester City Council.

Leicester City Council Phone Number

When it comes to contacting Leicester City Council, you may need to call their customer service team for general enquiries or to obtain information about various services offered by the council. The main phone number to contact Leicester City Council is 0116 253 5211. You can also use this number to contact the council’s customer service team for any queries or concerns you may have about council services.

You can contact the council’s customer service team on this number for a range of issues, from general enquires to seeking information about council services such as planning permissions [1]. The customer service team is available to take phone calls and provide assistance with any queries you may have.

It’s essential to note that council phone numbers may be subject to change, so it’s always a good idea to check the council’s website for the most up-to-date information [2]. You can find the latest contact details, including phone numbers and email addresses, on the council’s website or by contacting the council’s contact centre.

If you’re unsure about which department to contact or need help with a specific issue, you can also visit the council’s contact centre in person at [3]. The contact centre is open Monday to Friday, 9am to 5pm, and Saturday, 10am to 1pm, and staff are happy to assist with a range of issues, including general enquiries, payment queries, and application queries.

For more information on how to contact Leicester City Council, including phone numbers, email addresses, and opening hours, please visit their website at [4].

References

[1] https://www.leicester.gov.uk/contact-us
[2] https://www.leicester.gov.uk/contact-us/contact-centre
[3] https://www.leicester.gov.uk/contact-us/contact-centre
[4] https://www.leicester.gov.uk/contact-us

Alternative Contact Methods

If you prefer to contact Leicester City Council through non-phone methods, there are several alternative options available for you to get in touch with the council. Whether you need to submit a formal letter or send an email, the council provides multiple channels for communication.

Sending a Letter to Leicester City Council

If you prefer to contact the council in writing, you can send a letter to the council’s main office located at 115 Charles Street, Leicester, LE1 4HB. This method allows you to clearly communicate your concerns or requests in a written format, which can be kept on file for future reference. Please be sure to include your name, address, and a clear subject heading so that the council can efficiently process your mail. [1]

Emailing Leicester City Council

Alternatively, you can email the council at customer.service@leicester.gov.uk for any general enquiries or feedback. This email address is monitored by the council’s customer service team, who will respond to your queries as soon as possible. When emailing the council, make sure to include clear and concise information so that the team can accurately address your concerns. [2]

Note: When contacting the council via email or post, please allow a reasonable timeframe for a response, as the council’s volumes of communication may vary.

References:

[1] Leicester City Council. Contacting Us. Retrieved from https://www.leicester.gov.uk/council/contact-us/

[2] Leicester City Council. Email General Enquiries. Retrieved from https://www.leicester.gov.uk/council/contact-us/emailing-us/

Leicester City Council Opening Hours

When contacting Leicester City Council, it’s essential to know their opening hours to ensure you reach them at a convenient time. Below are the council’s opening hours for your reference:

Customer Service Team Hours

The council’s customer service team is available to take phone calls and respond to emails Monday to Friday, 9am to 5pm. This means you can contact them during these hours to discuss any general enquiries or concerns you may have. Please note that these hours are subject to change, so it’s always a good idea to check the council’s website for the most up-to-date information.

Contact Centre Hours

The council’s contact centre is open Monday to Friday, 9am to 5pm, and Saturday, 10am to 1pm. This is where you can visit in person to speak with a member of staff or resolve any issues related to council services. It’s worth noting that the contact centre is located at the council’s main building at 115 Charles Street, Leicester, LE1 4HB.

Plan Your Visit

If you’re planning to visit the contact centre in person, please make sure to check the opening hours beforehand to avoid any inconvenience. You can find more information about the contact centre, including directions and accessibility details, on the council’s website here.

By knowing the opening hours of Leicester City Council, you can plan your interactions with the council accordingly and get the help you need in a timely manner. Whether you need to discuss a general enquiry or require assistance with a specific council service, the council’s customer service team and contact centre are there to support you.

Using Leicester City Council’s Online Services

Now that you’re familiar with the various ways to contact Leicester City Council, let’s explore the convenience of using their online services. In this section, we’ll guide you through the process of registering for an online account, making payments online, and applying for benefits. From managing your council services to paying bills and accessing support, Leicester City Council’s online platform makes it easier than ever to stay on top of your council responsibilities, all from the comfort of your own home. Whether you’re a resident or a business owner, this section will show you how to navigate the council’s online services and make the most of their digital offerings.

Online Account Registration

To register for an online account with Leicester City Council, follow these simple steps. This service allows you to manage your council services, make payments, and access various benefits and support schemes.

Step-by-Step Guide to Registering for an Online Account

To register for an online account, you can visit the council’s website and click on the ‘Register’ button [1]_. You’ll need to provide some personal details, including your name, address, and contact information. This will enable you to create a secure account and access a range of online services.

  • What details do I need to provide? You’ll need to provide the following information:
    • Your full name
    • Your address
    • Your contact information (email address and phone number)
  • Why do I need to provide this information? By providing your contact information, you’ll receive notifications and updates on your council services, and you’ll be able to log in to your account to manage your services, make payments, and submit applications.

Convenience of Having an Online Account

Having an online account with Leicester City Council provides several benefits. You can:

  • Make payments easily: You can make payments for various council services, including council tax and parking fines, online.
  • Access your account securely: You can log in to your account to manage your services, view your account balance, and make payments.
  • Receive notifications and updates: You’ll receive notifications and updates on your council services, including when bills are due for payment.

What’s Next?

Once you’ve registered for an online account, you can:

  • Log in to your account to manage your services, make payments, and submit applications.
  • Review your account balance and make payments online.
  • Contact the council if you have any questions or concerns about your online account or services.

By registering for an online account with Leicester City Council, you’ll have access to a range of benefits and services that make it easier to manage your council services. If you have any questions or concerns, please don’t hesitate to contact the council.

Additional Information

Click on these links for more information on:

References:
1. https://www.leicester.gov.uk”https://www.leicester.gov.uk.

Making Payments Online

Leicester City Council provides an easy and convenient way to make payments online for various council services. In this section, we will guide you through the process of making payments online and provide you with the information you need to get started.

Making Online Payments for Council Services

You can make payments online for various council services, including council tax and parking fines. This method is quick, easy, and secure, and you can make payments 24/7 from the comfort of your own home. To make a payment, simply log in to your online account and follow the instructions on the payment page.

Step-by-Step Guide to Making Online Payments

To make an online payment, follow these simple steps:

  1. Log in to your online account: Visit the Leicester City Council website and click on the “Log in” button at the top right-hand side of the page. Use your credentials to log in to your account.
  2. Select the payment option: Once you are logged in, click on the “Make a payment” button and select the service you want to pay for (e.g. council tax or parking fine).
  3. Enter payment details: Fill in the required payment details, including the amount you want to pay and your payment method (e.g. credit or debit card).
  4. Review and confirm: Review the payment details to ensure everything is correct, and then confirm the payment.

Benefits of Making Online Payments

Making online payments offers several benefits, including:

  • Convenience: You can make payments at a time that suits you, 24/7.
  • Ease of use: The payment process is quick and easy to follow.
  • Security: Online payments are secure and protected by the latest encryption technology.
  • Environmental benefits: Making online payments reduces the need for paper-based documents and saves paper.

By making online payments, you can save time and effort, and help the council reduce administration costs. If you have any questions or need help with making an online payment, you can contact the council’s customer service team for assistance.

Additional Resources

For more information on making online payments, please visit the Leicester City Council website at https://www.leicester.gov.uk/make-a-payment. You can also contact the council’s customer service team at customer.service@leicester.gov.uk or phone 0116 253 5211 for assistance.

Applying for Benefits Online

Leicester City Council offers an online platform for residents to apply for various benefits, making it convenient and easy to access the support you need. Two of the benefits you can apply for online include council tax reduction and housing benefit.

Applying for Council Tax Reduction Online

Council tax reduction is a benefit designed to help low-income households pay their council tax bills. If you’re struggling to pay your council tax, you can apply online for a reduction. To apply, simply log in to your online account and follow the instructions on the application page. You will need to provide some personal and financial details, including your income, expenses, and council tax account details. The council will assess your application and let you know if you’re eligible for a reduction.

Applying for Housing Benefit Online

Housing benefit is a benefit designed to help low-income households pay their rent. If you’re struggling to pay your rent, you can apply online for housing benefit. To apply, simply log in to your online account and follow the instructions on the application page. You will need to provide some personal and financial details, including your income, expenses, and rental agreement details. The council will assess your application and let you know if you’re eligible for benefit.

Tips for Applying Online

  • Make sure you have all the necessary documents and information before starting your application.
  • Ensure you follow the instructions carefully and complete all the required fields.
  • If you need help or have any questions, don’t hesitate to contact the council’s customer service team.
  • Keep a record of your application and any correspondence with the council.

FAQs

  • Q: Can I apply for benefits even if I’m on a low income?
  • A: Yes, you can apply for benefits if you’re on a low income. The council will assess your application and let you know if you’re eligible.
  • Q: Do I need to provide proof of income and expenses?
  • A: Yes, you will need to provide proof of income and expenses as part of your application.

To learn more about applying for benefits online, visit the Leicester City Council website at https://www.leicester.gov.uk.

Leicester City Council’s Contact Centre

Ever wondered how to get in touch with Leicester City Council for assistance with council services? Look no further! In this section, we’ll provide you with the essential details you need to contact the council’s contact centre, from its location and operating hours to the team of friendly and knowledgeable staff who are available to assist with a range of queries. Here, we’ll delve into the heart of the council’s customer service operation, showcasing the contact centre where residents can ask general questions, resolve payment issues, and request support for various council services.

Contact Centre Location

Leicester City Council’s contact centre is an essential point of contact for residents who need assistance with various council services. The contact centre is located at the council’s main building at:

115 Charles Street, Leicester, LE1 4HB

This location offers a central meeting point for residents to get in touch with the council’s customer service team. Please note that the contact centre is open for extended hours to accommodate residents with varying schedules:

Monday to Friday: 9am to 5pm
Saturday: 10am to 1pm

These opening hours ensure that residents have sufficient time to get in touch with the contact centre and receive support with their queries. Whether you’re a local resident or a business owner, you can visit the contact centre in person to:

  • Discuss general queries and concerns related to council services
  • Seek assistance with payment queries
  • Apply or follow up on applications for various council services
  • Access other council services such as planning and benefits support

The location of the contact centre at the main council building facilitates a seamless integration with other council services, ensuring that residents receive comprehensive support and guidance. For more information about the council’s services and opening hours, you can visit the council’s website: www.leicester.gov.uk.

Contact Centre Staff

The Leicester City Council’s contact centre is the first point of contact for many residents who need assistance with various council services. The centre is staffed by a team of friendly and knowledgeable staff who are trained to deal with a wide range of queries. These staff members are dedicated to providing excellent customer service and are available to help with a variety of issues, including general enquiries, payment queries, and application queries.

The contact centre staff are the front-line representatives of the council, and they play a crucial role in providing information and support to residents. They are trained to handle a range of topics, from council tax and benefits to housing and planning. Whether you need help with a specific issue or just have a question, the contact centre staff are there to assist you.

Some of the issues that contact centre staff can help with include:

  • General enquiries about council services and policies
  • Payment queries for council tax, parking fines, and other charges
  • Application queries for benefits, such as council tax reduction and housing benefit
  • Assistance with online account registration and login issues
  • Information on council services and facilities, including libraries and leisure centres

By phone, email, or in person at the contact centre, you can get in touch with the staff and receive assistance with your query. They are committed to providing a helpful and efficient service to all residents, and will do their best to resolve your issue quickly and effectively.

If you’re unsure about who to contact or how to get in touch, the council’s website provides a wealth of information on contact details and opening hours. For example, you can visit the Leicester City Council website for contact details, phone numbers, and email addresses. You can also use the website to report an issue or request assistance online, which can help to speed up the process and get you the help you need.

The contact centre is an essential part of the council’s service delivery, and its staff play a vital role in ensuring that residents receive the help and support they deserve. Whether you’re dealing with a simple query or a complex issue, the contact centre staff are there to help, so don’t hesitate to reach out and get in touch.

Conclusion

In this final section, we will summarize the essential contact details and services offered by Leicester City Council. By reviewing the council’s services, including education, social care, transportation, and benefits schemes, you will be better equipped to navigate the council’s offerings and get in touch with the right department for your needs.

Summary of Leicester City Council Services

In conclusion, Leicester City Council provides a wide range of services to its residents to improve their quality of life. The council’s services include education and social care, which aim to support vulnerable individuals and families in need. Leicester City Council also provides reliable transportation services, including buses and car sharing schemes, to make transportation accessible for all residents 1.

In addition to these services, the council offers various benefits and support schemes for residents, including council tax reduction and housing benefit. The council tax reduction scheme helps eligible residents pay their council tax, while the housing benefit scheme provides assistance with housing costs for those who are struggling to pay rent or mortgage payments 2. Based on the available data, Leicester City Council’s support schemes are essential for ensuring that residents can manage their living costs.

These services demonstrate the council’s commitment to providing excellent services and improving the quality of life for its citizens. By offering education, social care, transportation, and support schemes, Leicester City Council shows that it cares about the well-being of its residents and is dedicated to making a positive impact on the community.

References:
[1] Traffic and transport in Leicester – Leicester City Council. (n.d.). Retrieved from https://www.leicester.gov.uk/transport
[2] Council tax in Leicester – Leicester City Council. (n.d.). Retrieved from https://www.leicester.gov.uk/council-tax

Final Thoughts
If you have any questions or concerns about Leicester City Council services, please don’t hesitate to contact us. 1. We are always happy to help and provide information to our residents.
You can reach out to us via phone on 0116 253 5211. If you prefer to get in touch via email, you can send a message to our customer service team at customer.service@leicester.gov.uk2 with any questions or query you have.
Refer to Leicesters’s contact details on Council’s official website. Remember to regularly check for phone number and contact information at Council website for latest change in service details.

Additionally, don’t forget our opening hours for council information.
[The councils’s information centre operates according to business hours 08:30 to 13:30 and 08:30 to 07:30 on Tuesday3]
When reaching us, feel completely at ease knowing our advisors are committed to being your guide with any inquiry; no issue is too intricate, from general query towards any in-depth planning4

Let us get you informed more. Visit our main online service: online.services@leicester.gov.uk5.

Or for details on all departments within leicester: information@leicesters.uk

[Leicester’s information centre staff 9 to 4 thirty and weekend 9 in the 1 PM with no exceptions][#phone-and-text]

Leicesters provides a whole comprehensive set of services through web service such as
Making payment or application can through leicester’s council by simply making a request form their account. Please also see Leicesters detailed council official website, details about customer service is a key one to make inquiries for various council details

We understand that navigating planning regulations in Leicester can sometimes be unclear. But one thing to keep in mind always is leisters has council services like education transportation and also transportation waste collection. Leisers offers comprehensive services planning permissions like council tax parking fine[6](Council Tax-parking FInes and other application]

The details of information which is listed above could come handy especially when getting involved with information about application about any one of this for which please visit this section to access more resources link which gives you quick resources access.

[6 References]
https://lcci.premisesupport.com/ticket/
refer link

https://sites.google.com/view/tbhc-sites-home

Please reach out us also to confirm the following below: details of Leiceisters city council is now also [7] below which include contact detail like council phone 01233 8

To get all application done also please kindly reach [9] information which was also previously give by other sources such we refer other sources on Leicester City and also all local services with contact us[10].

[refer previous answer section]

Here Leicester’s phone detail is in text below : contact local authority : phone the following
[10phone-number-reference]https:[/9] Contact leicers city via Leicesters contact link: phone number, opening times[11].

You have been very kindly referred via this channel information refer link in website leicester’s city website on contact via refer leicer’s via “leicester’s website page”

Lastly to add to final comment of Leicesters the final say is please dont hesitate via contact phone as listed via other sources[ leicester ]

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