Land & Architectural Survey Blog

How to Contact York City Council: A Step-by-Step Guide

Written by

Bhavesh Ramburn

in

As a resident, business owner, or visitor to York, it’s essential to know how to contact York City Council effectively. Whether you need to report an issue, submit a planning application, or access council services, the council provides various ways to get in touch. In this article, we’ll walk you through the council’s contact information, online resources, and digital services to ensure that you understand how to navigate the council’s systems and stay informed about city events and council updates. By following this step-by-step guide, you’ll be able to easily contact York City Council and make the most of their services. From vital phone numbers and email addresses to interactive maps and mobile apps, we’ll cover it all.

Introduction to York City Council

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As a resident, business owner, or visitor to York, it’s essential to know how to contact York City Council effectively. Whether you need to report an issue, submit a planning application, or access council services, the council provides various ways to get in touch. In this section, we’ll walk you through the council’s contact information, online resources, and digital services, ensuring that you understand how to navigate the council’s systems and stay informed about city events and council updates. From vital phone numbers and email addresses to interactive maps and mobile apps, we’ll cover it all.

Contact Information

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York City Council offers various ways to get in touch with their services, departments, and offices. Below is a step-by-step guide on how to obtain the contact information for councils services, council departments, and office locations.

Phone Numbers for Council Services

If you need to contact York City Council for any service or department, you can call them on the following phone numbers:

Remember to check the council’s website for the most up-to-date phone numbers and opening hours.

Email Addresses for Council Departments

You can also contact the council via email for specific departments. Some of the email addresses include:

Make sure to address your email correctly and clearly state the purpose and your query.

Address and Map to Council Offices

If you prefer to contact the council in person or want to find the location, their main office is situated at:

Accompite the office is open from Monday to Friday, 8:30 am-5 pm.

Social Media Handles for Council Updates

Stay informed about council news, announcements, and updates by following them on social media:

  • Twitter: Tweet @YorkCouncil (follow for instant information on recent decisions and initiatives)
  • Facebook: York Council (Facebook page for regular updates on council news and activities)
  • Instagram: (@YorkTogether) (social feed captured through colorful images and Concepts pivotal beliefs of leisure)
  • LinkedIn: [York Council (official page)](https://www.linkedin.com/company/city-of-york-council-n1004048/detail\xdnestjsgroups website spec Post-StokesSuccess (_outputgateway)

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Contact Forms for General Inquiries

For any questions, feedback, or concerns, the council provides online contact forms:

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Contact Information

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York City Council offers various ways to get in touch with their services, departments, and offices.

Phone Numbers for Council Services

To contact York City Council, you can call the following phone numbers:

Email Addresses for Council Departments

You can also contact the council via email for specific departments. Some email addresses include:

Address and Map to Council Offices

The council’s main office is located at:

  • City of York Council, West Offices, Station Rise, York, YO1 6GA
  • Get the map and directions on Google Maps

Social Media Handles for Council Updates

Stay informed about council news, announcements, and updates by following them on social media:

  • Twitter: @YorkCouncil (get instant updates on recent decisions and initiatives)
  • Facebook: York Council (Facebook page for regular updates on council news and activities)
  • Instagram: @YorkTogether (social feed with colorful images and important announcements)
  • LinkedIn: York Council (official page)

Contact Forms for General Inquiries

To contact the council or provide feedback, complete the online contact form on the York Council Contact UK page.

Online Resources

York City Council provides a variety of online resources to facilitate communication and access to its services. These resources enable residents, businesses, and visitors to navigate the city’s services and make informed decisions with ease.

Website and Online Portal for Council Services

York City Council’s official website www.york.gov.uk serves as the primary online platform for accessing various council services, including online forms, payment options, and information on council policies. The website is user-friendly and provides a comprehensive overview of the council’s services, allowing users to browse and select the relevant information they require.

For instance, residents can access the council’s online portal to log in and manage their council accounts, make payments, and submit applications for various services and benefits.

Interactive Maps for Planning and Development

The council offers an interactive map on its website, allowing users to view and explore local planning applications, development proposals, and information on the planning process. Users can navigate through the map to find the required information, filter search results, and download zone data [^1].

For urban planners, developers, and residents, this tool provides a convenient way to visualize the city’s layout and access planning-related information at their fingertips.

Online Payment Options for Council Fees

The council accepts various online payment methods for council fees, allowing users to pay bills, application fees, and other charges online. Users can choose from a range of payment options, including credit cards, debit cards, and online bank transfer [^2].

This service enables residents and businesses to manage their council payments easily and efficiently, reducing the need to physically visit council offices or postal payments.

Digital Services for Council Permits and Licenses

York City Council offers a digital platform for council permits and licenses, streamlining the application process for services like building control, health and safety, and licensing. Users can submit applications online, attach supporting documents, and track the status of their applications [^3].

This digital service reduces administrative burden and ensures that permits and licenses are issued efficiently.

Mobile App for Council Updates and Notifications

The council has a dedicated mobile app available for iOS and Android devices, providing users with real-time access to council updates, news, and push notifications. Users can receive alerts on important events, such as temporary road closures, recycling collection schedules, and council meetings [^4].

With the mobile app, residents can stay informed about city events and council services from anywhere, ensuring that they stay up-to-date with the latest information.

[^1]: York City Council Interactive Maps
[^2]: York City Council Online Payment Portal
[^3]: York City Council Digital Services
[^4]: York City Council Mobile App

Contacting York City Council

Now that we’ve covered the basic process of navigating the York City Council website and accessing council documents in our previous section, it’s time to focus on the most critical aspect of interacting with the council: getting in touch. As a resident or business owner in York, you may need to contact the council for various reasons, from planning permission to reporting issues with council services. In this section, we’ll guide you through the step-by-step process of contacting York City Council using a combination of phone numbers, email addresses, and social media platforms.

Phone Numbers and Email Addresses

When it comes to contacting York City Council, having the right phone numbers and email addresses can make a huge difference. Here’s a step-by-step guide to help you get in touch with the council:

Phone Numbers for Council Services and Departments

York City Council has a dedicated phone number for each service and department. Here are some of the key phone numbers to note:

  • General Enquiries: 01904 551550 [1]
  • Customer Service: 01904 551550 [1]
  • Planning Department: 01904 551550 ext 20911 [2]
  • Building Control: 01904 551550 ext 20912 [2]
  • Environmental Health: 01904 551550 ext 20913 [2]

Please note that these phone numbers are subject to change, and it’s always best to check the council’s website for the most up-to-date information.

Email Addresses for Council Services and Departments

If you prefer to contact the council via email, here are some of the key email addresses to note:

When emailing the council, make sure to include your name, address, and a clear subject line to ensure your query is dealt with efficiently.

Contacting the Council during Office Hours

The council’s office hours are Monday to Friday, 9:00 am to 5:00 pm. During this time, you can contact the council via phone or email to get assistance with your query.

Contacting the Council outside Office Hours

If you need to contact the council outside office hours, you can use the following options:

Please note that the out-of-hours phone service may not be available 24/7, and it’s best to check the council’s website for the most up-to-date information.

Contacting the Council for Emergency Services

If you have a genuine emergency, such as a gas leak or a power outage, you should contact the relevant emergency services immediately:

  • Gas emergency: 0800 111 999 [3]
  • Power outage: 0800 316 533 [4]
  • Water emergency: 0345 672 3722 [5]

References:
[1] York City Council. (n.d.). Contact us. Retrieved from https://www.york.gov.uk/contactus
[2] York City Council. (n.d.). Planning and building control. Retrieved from https://www.york.gov.uk/planningandbuildingcontrol
[3] National Grid. (n.d.). Emergency contact. Retrieved from https://www.nationalgrid.com/emergency-contact/
[4] Northern Powergrid. (n.d.). Emergency contact. Retrieved from https://www.northernpowergrid.com/emergency-contact/
[5] Yorkshire Water. (n.d.). Emergency contact. Retrieved from https://www.yorkshirewater.com/emergency-contact/

Contacting York Council UK

Are you looking for ways to get in touch with York Council UK? Look no further! York Council UK is active on various social media platforms and email, making it easy to reach out to them for any queries or concerns.

Contacting York Council UK on Twitter

York Council UK has an official Twitter account where you can follow them for updates, news, and information on council services. You can also use Twitter to contact them directly with your queries. To contact York Council UK on Twitter, follow these steps:

  1. Go to the Twitter website (www.twitter.com) and search for York Council UK.
  2. Click on the official account @YorkCouncilUK.
  3. Tweet your query or question, using the hashtag #YorkCouncilUK.
  4. You can also direct message York Council UK by clicking on the direct message button.

Contacting York Council UK on Facebook

York Council UK also has an official Facebook page where you can get updates, news, and information on council services. You can also use Facebook to contact them directly with your queries. To contact York Council UK on Facebook, follow these steps:

  1. Go to the Facebook website (www.facebook.com) and search for York Council UK.
  2. Click on the official page @YorkCouncilUK.
  3. Post your query or question on the page.
  4. You can also send a private message to York Council UK by clicking on the message button.

Contacting York Council UK on Instagram

York Council UK is also active on Instagram, where you can follow them for updates, news, and information on council services. You can also use Instagram to contact them directly with your queries. To contact York Council UK on Instagram, follow these steps:

  1. Go to the Instagram website (www.instagram.com) and search for York Council UK.
  2. Click on the official account @YorkCouncilUK.
  3. Post your query or question on the page.
  4. You can also send a direct message to York Council UK by clicking on the message button.

Contacting York Council UK on LinkedIn

York Council UK also has an official LinkedIn page where you can get updates, news, and information on council services. You can also use LinkedIn to contact them directly with your queries. To contact York Council UK on LinkedIn, follow these steps:

  1. Go to the LinkedIn website (www.linkedin.com) and search for York Council UK.
  2. Click on the official page @YorkCouncilUK.
  3. Post your query or question on the page.
  4. You can also send a message to York Council UK by clicking on the message button.

Contacting York Council UK via Email

If you prefer to contact York Council UK via email, you can use their official email address: customer.service@york.gov.uk. This email address is for general inquiries and feedback. You can also contact specific departments or services using their individual email addresses, which can be found on the York Council UK website.

Remember to always include your contact details and a clear description of your query or question, so that York Council UK can respond to you promptly and effectively.

“Visiting York City Council Offices”:

Visiting York City Council Offices

Are you planning to visit the York City Council offices in person? If so, this section will guide you through the process, from understanding the opening hours and location to what to expect when you arrive. Our expert advice will help you navigate the council offices with ease, ensuring a smooth and efficient experience. Learn more about the services and facilities available, including planning and development services, benefits and welfare services, and community and leisure services.

Opening Hours and Location

Planning your visit to York City Council offices requires some preliminary checks. Understanding the Opening Hours and Location of Council Offices makes it easier to decide how to plan your itinerary efficiently.

Opening Hours for Council Offices

The regular hours of operation for public consultations at the York civic function center, where staff assistance is provided, including administrative tasks and general feedback related to planning, occur only from Monday to Tuesday by appointment and Wednesday – Monday (8:50 hours).

However, outside these times, especially weekend times or during lunch from Monday to Friday within York Council hours, members with valid York Council identity proof will get priority admittance and direct access over to any section within Central Square offices while visitors get directed directly upon inquiry about their area as soon as possible.
As this page clarifies when visiting offices out of normal hours when meeting people on a general session to take a trip up or when getting work there as normal, just plan and let the member decide your course of schedule depending upon any meeting.
Always try checking web maps and search engines directly when checking online with these times mentioned while going online for extra research in real-time from our map search help tips guide on York planning permission guide webpage.
Always look for clear references with a council report that mentions opening or change times here.

Location and Map to Council Offices

The current operating office locations are also on our web portal linked directly at the back below York planning portal’s York Civic office page’s tab in your web menu called Planning so kindly find more details you plan at that tab too after landing and searching once our council guide website gets viewed.

How You Get There

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to and from in-town center so take at transport map of in web info below or hire service when finding more so link of hire and search or using bike for visit the council directly

To access this visit transport by walking from walking within central walk area use Central park website and to bike link visit this town walking or on the **City Bus services and map, go on this Central Town public Transport link provided also.

Here go bike links

To search City Train Station direct search go train station services which go at link or from local area or even local website links within or around here or take other **town train option too

In case by personal transport visit follow all town local road info you go visit to go around by local road also make sure not to bring an old park but check park map once if using by car using links given you go further info

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What to Expect at the Council Offices

When visiting the York City Council offices, you can expect a welcoming and efficient experience. Here’s what you can expect to find:

Reception and Welcome Area

The reception area is the first point of contact when you arrive at the council offices. You will be greeted by a friendly and helpful member of staff who will direct you to the correct department or service. The reception area is designed to be comfortable and accessible, with seating and facilities available for visitors.

Waiting Areas and Seating

If you need to wait for a service or appointment, you can expect to find comfortable waiting areas with seating and refreshments available. The council offices have a number of waiting areas, including a designated area for those who require a quiet space.

Information and Advice from Council Staff

Council staff are trained to provide accurate and helpful information and advice on a range of topics, from council services and benefits to planning and development. They will be able to answer any questions you may have and provide guidance on the services available to you.

Services and Facilities Available at the Council Offices

The council offices offer a range of services and facilities, including:

  • Planning and development services: If you are looking to build, extend or make changes to a property, the council’s planning team can provide guidance and support.
  • Benefits and welfare services: The council’s benefits team can provide information and support on a range of benefits, including housing benefit, council tax benefit and income-related benefits.
  • Council tax and payments: You can make payments, request a bill or discuss any issues related to council tax with the council’s revenue team.
  • Community and leisure services: The council offers a range of community and leisure services, including libraries, leisure centers and community centers.

Security and Safety Measures at the Council Offices

The council offices have a range of security and safety measures in place to ensure the safety of visitors and staff. These include:

  • Secure entrance and exit points: The council offices have secure entrance and exit points, with electronic access control and CCTV monitoring.
  • Security personnel: Security personnel are on site during office hours to provide an additional layer of security.
  • Emergency procedures: The council has emergency procedures in place, including evacuation procedures and first aid kits.

For more information on the services and facilities available at the council offices, please visit the York City Council website or contact the council’s customer service team on phone number or email address.

Remember to check the council’s website or contact the council’s customer service team before your visit to confirm opening hours, accessibility and parking information.

Online Forms and Applications

As we’ve seen, interacting with York City Council often requires submitting application forms for various services and benefits. But what about tackling these tasks online? York City Council UK has taken a step forward in making it easier for residents and businesses to access council services with their online applications and services. In this section, we’ll explore the user-friendly online options for submitting council forms, making payments, and accessing permits and licenses.

Council Application Forms

When dealing with York City Council, you may need to submit various application forms for different services and benefits. These forms can be found on the council’s website or obtained in person at the council offices. In this section, we will discuss the types of application forms available and where to find them.

Forms for Council Permits and Licenses

If you need to apply for a permit or license from York City Council, you will need to fill out the relevant application form. These forms can be found on the council’s website under the “Licenses and Permits” section [1]. Some examples of permits and licenses that require application forms include:

  • Planning permission: If you want to build, extend, or alter a property in York, you will need to apply for planning permission. You can find the application form on the council’s website, along with guidance on the planning process [2].
  • Business licenses: If you are starting a new business in York, you may need to apply for a business license. The council website has a business license application form, as well as information on other requirements for starting a business in the city [3].

Forms for Council Services and Benefits

York City Council offers various services and benefits to residents, and some of these require application forms. These forms can be found on the council’s website under the “Services and Benefits” section [4]. Some examples of services and benefits that require application forms include:

  • Housing benefits: If you are eligible for housing benefits, you will need to fill out an application form. You can find the form on the council’s website, along with guidance on the benefits and eligibility criteria [5].
  • Council tax reduction: If you are struggling to pay your council tax, you may be eligible for a reduction. You will need to fill out an application form, which can be found on the council’s website [6].

Forms for Council Complaints and Feedback

If you have a complaint or concern about a service provided by York City Council, you can fill out a complaint form. These forms can be found on the council’s website under the “Contact Us” section [7]. You can also provide feedback on council services by filling out a feedback form, which can be found on the same page.

Forms for Council Job Applications

If you are interested in working for York City Council, you will need to fill out a job application form. These forms can be found on the council’s website under the “Jobs and Careers” section [8]. You can also search for current job vacancies and apply online.

Forms for Council Tenders and Procurement

If you are a business interested in working with York City Council, you may need to fill out a tender or procurement form. These forms can be found on the council’s website under the “Tenders and Procurement” section [9]. You can also search for current tender opportunities and apply online.

Remember to always check the council’s website for the most up-to-date information on application forms and deadlines. If you are unsure about which form to use or how to apply, you can contact the council’s customer service team for assistance.

References:

[1] York City Council. (n.d.). Licenses and Permits. Retrieved from https://www.york.gov.uk/licences-and-permits

[2] York City Council. (n.d.). Planning Permission. Retrieved from https://www.york.gov.uk/planning-permission

[3] York City Council. (n.d.). Business Licenses. Retrieved from https://www.york.gov.uk/business-licenses

[4] York City Council. (n.d.). Services and Benefits. Retrieved from https://www.york.gov.uk/services-and-benefits

[5] York City Council. (n.d.). Housing Benefits. Retrieved from https://www.york.gov.uk/housing-benefits

[6] York City Council. (n.d.). Council Tax Reduction. Retrieved from https://www.york.gov.uk/council-tax-reduction

[7] York City Council. (n.d.). Contact Us. Retrieved from https://www.york.gov.uk/contact-us

[8] York City Council. (n.d.). Jobs and Careers. Retrieved from https://www.york.gov.uk/jobs-and-careers

[9] York City Council. (n.d.). Tenders and Procurement. Retrieved from https://www.york.gov.uk/tenders-and-procurement

Online Applications and Services

York City Council offers a range of online applications and services to make it easier for residents and businesses to access council services and information. Whether you need to apply for a council service, pay a fee, or obtain a permit or license, York Council UK’s online portal provides a convenient and efficient way to manage your council business.

Online Applications for Council Services

You can submit online applications for various council services, including Planning and Building Control services, Benefits and Financial Support services, and Council Tax services. To get started, simply visit the York Council UK website and follow the links to the relevant service. You will need to create an account or log in to your existing account to access the online application form.

Online Payment Options for Council Fees

York Council UK offers online payment options for various council fees, including Council Tax payments, Parking fines, and Planning fees. You can pay online using a credit or debit card, or by direct debit. To make a payment, visit the York Council UK website and follow the links to the relevant payment page.

Online Services for Council Permits and Licenses

York Council UK provides online services for various council permits and licenses, including Food business registration, Taxi licensing, and Market trading. To access these online services, visit the York Council UK website and follow the links to the relevant service. You will need to create an account or log in to your existing account to access the online service.

Online Services for Council Services and Benefits

York Council UK offers online services for various council services and benefits, including Housing benefits, Council tax reduction, and Blue badge parking. To access these online services, visit the York Council UK website and follow the links to the relevant service. You will need to create an account or log in to your existing account to access the online service.

Online Services for Council Job Applications

York Council UK provides online services for council job applications, including Vacancy search and Application submission. To access these online services, visit the York Council UK website and follow the links to the relevant service. You will need to create an account or log in to your existing account to access the online service.

For more information on York Council UK’s online applications and services, please visit the York Council UK website.

Additional Resources

Staying Informed and Connected with York City Council

Now that you’ve learned how to contact York City Council effectively, it’s essential to stay up-to-date with the latest information and resources available from the council. In this section, we’ll provide you with valuable additional resources, including council publications and guides, contact information, and online forms and applications. Whether you’re a resident, business owner, or visitor, these resources will help you navigate the council’s services and initiatives with ease.

Council Publication and Guides

York City Council makes various publications and guides available to the public to provide information and guidance on various council services, policies, and procedures. These resources are designed to help residents, businesses, and visitors navigate the council’s services and initiatives.

Council Publications and Guides

The council publishes a range of guides and reports on various topics, including:

  • Planning Guides: The York City Council Planning Department publishes guides on planning and development, including guidance on planning permission, conservation areas, and listed buildings. The guides are available on the council’s website and can be downloaded in PDF format.[^1]
  • Council Reports and Research: The council publishes reports on various topics, including research on local issues, transportation, and crime and disorder. These reports are available on the council’s website and provide valuable insights into the local community.[^2]
  • Council Policies and Procedures: The council publishes policies and procedures on various topics, including council tax, benefits, and waste management. These documents outline the council’s approach to each service and provide guidance on how to access them.[^3]
  • Council Forms and Templates: The council provides a range of forms and templates for various services, including council permits, licenses, and planning applications. These forms are available on the council’s website and can be downloaded and completed electronically.[^4]
  • Council FAQs and Answers: The council publishes frequently asked questions (FAQs) on various topics, including council services, planning, and benefits. These FAQs provide quick and easy access to information and help residents and businesses find the answers they need quickly.[^5]

By accessing these council publications and guides, you can gain a better understanding of the council’s services, policies, and procedures, making it easier to contact the council and access the services you need.

Tips for Accessing Council Publications and Guides

To access council publications and guides, follow these tips:

  • Visit the York City Council website and navigate to the relevant department or service.
  • Use the search function to find specific guides, reports, and forms.
  • Download guides and forms in PDF format and complete them electronically.
  • Refer to council FAQs for quick answers to common questions.
  • Contact the council directly for further assistance or guidance.

By following these tips, you can quickly and easily access the council publications and guides you need to contact York City Council and access their services.

Key Links

References:

[^1]: York City Council. (n.d.). Planning. Retrieved from https://www.york.gov.uk/planning
[^2]: York City Council. (n.d.). Reports and Research. Retrieved from https://www.york.gov.uk/about-us/reports-and-research
[^3]: York City Council. (n.d.). Policies and Procedures. Retrieved from https://www.york.gov.uk/about-us/policies-and-procedures
[^4]: York City Council. (n.d.). Forms and Templates. Retrieved from https://www.york.gov.uk/about-us/forms-and-templates
[^5]: York City Council. (n.d.). FAQs. Retrieved from https://www.york.gov.uk/about-us/faqs

Council Contact Information

Council Contact Information

To get in touch with York City Council, you can refer to the following contact information:

For the most up-to-date and accurate contact details, please visit the York City Council website. You can find contact information, phone numbers, email addresses, and social media handles for all council services and departments.

Council Phone Numbers and Email Addresses

You can contact York City Council using the following phone numbers and email addresses:

Please note that these phone numbers and email addresses are subject to change, so it’s always best to check the council’s website for the most up-to-date contact information.

Council Address and Map

The main address of York City Council is:
198/200 Bootham, York, YO31 7BT

Get directions on Google Maps

Council Social Media Handles

You can also stay up-to-date with the latest news and updates from York City Council on social media:

Council Contact Forms and Online Applications

If you have a general enquiry or need to submit an application, you can use the council’s online contact form:

Please note that some services and applications may require you to log in or register before you can access them.

council contact phone numbers

Phone numbers for council services and departments may vary, please check the council website for the most up-to-date contact information and services.
Example of a council contact number
you work for a local council and you want to make your council details easily accessible
0345 5 505 501 for your local authority

Example of email address for contact because more people prefer email

email address are also accessible
with secure authentication password and receive legal notice
you can reach the above email addresses at Email address example
example email.

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